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IT Project Director 1

Case Western Reserve University / Posted July 11, 2022

JOB ID: 10238

JOB POSTING TITLE: IT Project Director 1


Working under general supervision, manage IT projects. Focus on meeting project commitments, including analysis of and communication with sponsors, stakeholders, etc. Spend significant time on project management responsibilities. As assigned, lead or assist in the planning, designing, testing and implementation of IT projects. Make decisions with the guidance of other experienced project directors and/or UTech leadership. Ability to drive multiple large initiatives to successful completion.


  • Lead planning and/or implementation of projects with significant experience in implementation of applications (15%).
  • Direct all phases of the project, including the design and/or testing phases. (15%)
  • Facilitate the definition of project missions, goals, tasks, and resource requirements; resolve or assist in the resolution of conflicts within and between projects or functional areas; Monitor project progress; and provide corrective supervision if necessary. (15%)
  • Assemble the project staff. (10%)
  • Manage project budget and resource allocation. (10%)
  • Facilitate the definition of service levels and customer requirements. Interact regularly with existing or potential clients to determine their needs and to develop plans for improving delivery. (10%)
  • Participate in procurement process. Provide analysis and recommendations. (7.5%)
  • Advocate on behalf of clients and represent clients’ needs as appropriate to senior management. Work cross-functionally to solve problems and implement changes. (7.5%)
  • Follow a defined, agreed upon project management methodology. Present oral and written reports defining plans, problems, and resolutions to appropriate levels of management. (7.5%)


Perform other duties as assigned. (2.5%)


Department: Regular contact with the UTech Director to review goals, accomplishments, and overall team performance at key stages. Frequent contact with the PMO or leadership to tackle a variety of issues collaboratively and negotiate any shadow issues that may arise to resolve problems effectively. Monthly contact with UTech Leadership to share updates on assigned projects. Contact with other UTech personnel as needed.

University: Frequent contact with the Project Team to tackle a variety of issues collaboratively and negotiate any shadow issues that may arise to resolve problems effectively. Regular contact with the Project Sponsor to review project timeline, key milestones and outstanding issues Stakeholders — regular contact with internal constituents to facilitate & promote joint action and cooperation to achieve results.

External: Moderate contact with vendors and contractors to make adjustments and resolve issues.

Students: Little or no contact with students.


Provide direction setting to team members.


Experience: 3 to 5 years of management with 1 to 3 years being specific project management experience. Experience in higher education IT preferred.

Education/Licensing: Bachelor's degree required. PMP Certification or formal training classes related to Business Analyst or Project Management education required.


  • Specific knowledge of the software development lifecycle methodology and management of application projects
  • Ability to provide project management support for technical cross-functional projects and is assigned to projects of moderate scope, size, impact, budget and/or project team size.
  • Ability to exercises judgment within defined project management procedures and practices to determine appropriate course of action.
  • Demonstrated knowledge of specialty area with limited ability to integrate elements with the specialty.
  • Ability to lead project teams in a matrixed organization.
  • Has a basic understanding of how technology aligns to other business strategies and initiatives.
  • Ability to create technical documentation. Ability to review technical design documents to ensure requirements are met.
  • Ability to demonstrate initiative, flexibility, self-confidence, high ethics and values, and embraces diversity.
  • Ability to work with diverse populations and willingness to support a community commitment to diversity, equity and inclusion.
  • Ability to provide good mentorship, leadership, managerial, and facilitation skills.
  • Ability to identify opportunities for business process improvements within project scope.
  • Ability to assemble and direct moderate size project team, design project plan, schedule and monitor budget/spending (people and dollars) and quality with general supervision.
  • Ability to monitor projects from initiation through closure, including oversight of system integrations, project and campus communications, interface with vendors and managing risk.
  • Ability to coordinate and assign work of staff across disciplines.
  • Ability to request, review and recommend scopes and statements of work from vendor partners.
  • Ability to use professional project management concepts and is able to apply IT and project management policies and procedures in managing assignments.
  • Ability to assess the strengths, weaknesses, and personalities of people he or she may have never met and focus more on the strengths of the team.
  • Knowledge of business processes in IT, HR and Procurement.
  • Ability to apply theories and principles and uses reasoning and logic to analyze problems, explore alternatives, and implement the appropriate solution.
  • Ability to create a sense of belonging and ownership among team members; assemble a team with the right mix of skills; delegate responsibility; promote mutual support and interaction.
  • Ability to convey goals and objectives clearly and in a compelling manner; listen effectively and clarify information as needed; produce clear status reports; communicate tactfully and candidly.
  • Ability to ensure that project status, issues and successes are communicated to project team, stakeholders, sponsors, steering committee and all levels of management and documented appropriately. Ensure open communication on the project team. Build relationships and foster ownership of plans and tasks.
  • Ability to make decisions with the guidance of other experienced project directors and/or UTech leadership.
  • Understand and effectively use established policies and procedures. Undertake continual adjustments with stakeholders in a persuasive manner, to keep the project on course, by use of positive win/win negotiation. Establish trust. Recognize how university culture impacts the success of the project.
  • Ability to prioritize own and team’s work. Anticipate consequences of actions, potential problems, or opportunities for change.
  • Ability to set and meet realistic deadlines, forecast changes and communicates current and projected issues.
  • Ability to ensure a high level of fiscal control and accountability for project budget.
  • Ability to meet consistent attendance.
  • Ability to interact with colleagues, supervisors, and customers face to face.


There are periods of stressful times especially during project deadlines. There may be occasional pressure from demanding clients. Due to time constraints, many functions and reports must be completed on set deadlines. Some activities may require working outside of normal business hours. Travel between various locations on campus may be required. The position requires typing on a computer keyboard and using a computer mouse and a printer. Other conditions are typical of an office environment.

In employment, as in education, Case Western Reserve University is committed to Equal Opportunity and Diversity. Women, veterans, members of underrepresented minority groups, and individuals with disabilities are encouraged to apply.

Case Western Reserve University provides reasonable accommodations to applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the Office of Equity at 216-368-3066 to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicant will be made on a case-by-case basis.

Case Western Reserve University has implemented a COVID Vaccination policy requiring evidence of COVID-19 vaccination for all students, faculty and staff with an on-campus presence. Religious and medical exemptions may be provided in accordance with applicable federal and state laws. For more information go to: https://case.edu/equity/covid-19-accommodations. Applicants may contact the Office of Equity at 216-368-3066 /equity@case.edu for information regarding religious or medical exemptions as an accommodation.

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