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University Circle is one of the largest employment drivers in the state of Ohio. With strong anchor institutions and an abundance of arts & cultural, non-profit, as well as private sector and small businesses, there may be an opportunity waiting for you here in University Circle.

Director of Financial Aid

Cleveland Institute of Art / Posted January 21, 2021

The Cleveland Institute of Art invites applications for the position of Director of Financial
Aid. Reporting to the Vice President of Enrollment Management and Marketing, CIA is
seeking a dynamic financial aid professional who will serve as a key leader in the
enrollment department. The Director of Financial Aid is responsible for the oversight of
strategic direction, management, and distribution of student financial aid, and the delivery
of superior service to college financial aid applicants and their families. The director will
serve as a strategic partner and collaborative leader in the ongoing advancement of the
institution's financial aid programs, policies, and strategies, as well as in overall strategic
enrollment planning.

Duties and Responsibilities:
• Develops, recommends, and administers various financial aid strategies and
programs as well as policies and procedures that best support CIA’s enrollment
• Serves as the institutional representative and subject matter expert on strategic
financial aid practices, compliance with regulations, and packaging of student
financial aid
• Serves as liaison with third party Financial Aid consultants in developing and
monitoring and assessing the effectiveness of financial aid leveraging strategies
• Provides net tuition revenue projections that include enrollment and discounting
• Responsible for supervising daily operations of the financial aid department
providing an environment of support, development, and cross-training of staff
• Oversees Financial Aid Database management and ensures complete and accurate
• Responsible for data collection and analysis that supports all facets of Financial Aid
• Prepares and presents management reports on key performance metrics as defined
by college
• Manages the process for awarding and distributing funds to eligible students in
accordance with internal policies and external regulations
• Reviews student appeals and makes recommendations in concert with other key
campus partners
• Ensures complete compliance with all federal and state regulations, and
institutional policies, as well as the completion of various surveys and all federal
and state reporting requirements, including annual FISAP
• Develops and implements policies and procedures for the timely review and
reconciliation of information with Business Affairs, Registrar, and other offices
• Ensures the efficacy of all processes and electronic functions within the financial
aid procedures to provide best practices, customer care, and timely notifications
of student eligibility.

• Minimum of a Bachelor’s degree, an advanced degree preferred.
• Minimum of five years of experience in Financial Aid
• Extensive knowledge of financial aid regulations, including best practices for
policies and procedures
• Experience with database management and proficiency in data retrieval
• Experience with PowerFAIDS and Jenzabar is a plus.

Send resume with cover letter, and salary requirements by February 12, 2021to:
hr@cia.edu please reference job code: DFA21 in the email subject line

Cleveland Institute of Art (CIA)is committed to increasing diversity in our community and
actively pursues individuals from all backgrounds. Additionally, CIA complies with all
applicable federal, state and local laws and provides equal opportunity in all educational programs
and activities, admission of students and conditions of employment for all qualified individuals
regardless of race, color, sex, religion, age, disability, sexual orientation, protected veteran status,
gender identity, or national origin

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